Limiting Access by Minors
mr138bet requires new customers to declare that they are of lawful age in their respective jurisdiction and at least 18 years old. Should we have a suspicion of a false declaration or minors attempting to use our services we will further pursue reasonable measures to verify this.. In this respect, if we have a suspicion to this extent, we reserve the right to suspend an account and request proof of identity and age from the player to verify compliance with this policy. Furthermore, to ensure that minors do not play on our site, we require the name, address and birth date of all our customers upon sign up; information that is declared by the customer to be truthful and accurate. We also ensure that our advertising, sponsorship and promotional activity is not targeted at minors. mr138bet does not allow anybody under the age of 18 to use our services. This policy is in full compliance and exceeds the requirements of the rules and regulations of the remote gambling authority who oversees and licenses our operation; First Cagayan Leisure and Resort Corporation (FCRLC) for the Cagayan Economic Zone Authority (CEZA), of Santa Ana, Cagayan, Philippines.
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Controlling Compulsive Gambling
Compulsive gambling does not benefit mr138bet. We strive to have a safe, fun environment on our site. Compulsive gamblers are a problem for their families, friends and their lives, creating an unstable, unsafe environment. mr138bet is committed to detecting and reducing compulsive gambling. We have a system to track player's activities, and we are constantly working to design and enforce controls designed to limit gambling patterns that are out of control. While the majority of people do gamble within their means, for some, it can spiral out of control. We strive not only to identify compulsive gamblers, but also help them address their problem and prevent other players from becoming compulsive gamblers.
mr138bet follows the guidelines of institutions dedicated to addressing the social impact of gambling. To help players gamble responsibly, we commit to work with these institutions to develop responsible policies and practices.
Raising Standards Worldwide
mr138bet wants to increase the standards in our target territories; hence we are self-imposing standards of utmost responsibility, integrity, transparency, legitimacy and awareness. We work to raise the bar of integrity worldwide because we believe that operating at the highest standards benefits everyone.
Accountability and Integrity
We believe that we are only as good as our customers' perception of us. Therefore, the highest level of integrity is the only standard by which mr138bet can operate to have our customers have that perception of us.
mr138bet adheres to all laws in its jurisdiction pertaining to fund transactions, and additionally mr138bet abides by accepted fund transaction standards of internationally recognized payment processing entities.
mr138bet is committed to prompt payment of customer cash out requests.
Commitment to Customer Service
At mr138bet, our highest priority is customer satisfaction. That's why you can contact us in a various number of ways through our Customer Support Department is available 24 hours a day, seven days a week to offer technical support, aid in dispute resolution, and answer your questions.